Debian Bug report logs - #927063
libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file

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Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Oliver Sander <oliver.sander@tu-dresden.de>

To: Debian Bug Tracking System <submit@bugs.debian.org>

Subject: libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file

Date: Sun, 14 Apr 2019 16:07:27 +0200

Package: libreoffice-writer
Version: 1:6.1.5-2
Severity: normal

The following problem happens with LO Writer 6.1.5.2 from Debian, but not
with the same version downloaded from https://www.libreoffice.org/download/
I filed an upstream bug: https://bugs.documentfoundation.org/show_bug.cgi?id=124607
but upstream canno reproduce it.  So could this be a packaging bug...

Opening the attached file gives me a textbox saying "Due to an expected error LO crashed" (my translation of a German text). 

If I then click 'ok', the document recuperation dialog starts, but when I click on "start recuperation", I get a hard segfault with the screen message attached below.

My LO version is

Version: 6.1.5.2
Build-ID: 1:6.1.5-1
CPU-Threads: 4; BS: Linux 4.19; UI-Render: Standard; VCL: gtk3; 
Gebietsschema: de-DE (de_DE.UTF-8); Calc: group threaded

Here is the backtrace.  I have tried the libreoffice-writer-dbgsym package,
but that did not make the backtrace more helpful.

~/tmp> lowriter 2_Document_cannot_be_opened.docx 

(soffice:17598): GLib-GObject-WARNING **: 13:38:40.702: ../../../gobject/gsignal.c:3492: signal name 'selection_changed' is invalid for instance '0x562015104ed0' of type 'OOoAtkObjCompTxt'


Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3d693)[0x7f28b3639693]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3d8a3)[0x7f28b36398a3]
/lib/x86_64-linux-gnu/libc.so.6(+0x37940)[0x7f28b3429940]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0x10b)[0x7f28b34298bb]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x121)[0x7f28b3414535]
/usr/lib/libreoffice/program/libmergedlo.so(+0x11e6746)[0x7f28b4840746]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x88427)[0x7f28abbcc427]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x158)[0x7f28b2921dd8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4e1c8)[0x7f28b29221c8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7f28b292225c]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x89963)[0x7f28abbcd963]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5YieldEv+0x2e)[0x7f28b6493b9e]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN6Dialog7ExecuteEv+0x6e)[0x7f28b61e2d7e]
/usr/lib/libreoffice/program/libmergedlo.so(+0x237d15f)[0x7f28b59d715f]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1efbac5)[0x7f28b5555ac5]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1efc239)[0x7f28b5556239]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2e3ec8b)[0x7f28b6498c8b]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x17772)[0x7f28b3613772]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3d76f)[0x7f28b363976f]
/lib/x86_64-linux-gnu/libc.so.6(+0x37940)[0x7f28b3429940]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0x10b)[0x7f28b34298bb]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x121)[0x7f28b3414535]
/usr/lib/libreoffice/program/libmergedlo.so(+0x11e6746)[0x7f28b4840746]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x88427)[0x7f28abbcc427]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x158)[0x7f28b2921dd8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4e1c8)[0x7f28b29221c8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7f28b292225c]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x89963)[0x7f28abbcd963]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5YieldEv+0x2e)[0x7f28b6493b9e]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN6Dialog7ExecuteEv+0x6e)[0x7f28b61e2d7e]
/usr/lib/libreoffice/program/libmergedlo.so(+0x237d32c)[0x7f28b59d732c]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1efbac5)[0x7f28b5555ac5]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1effe77)[0x7f28b5559e77]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1f0062a)[0x7f28b555a62a]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2c1e098)[0x7f28b6278098]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN16SalUserEventList18DispatchUserEventsEb+0x187)[0x7f28b64758e7]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x88669)[0x7f28abbcc669]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x158)[0x7f28b2921dd8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x4e1c8)[0x7f28b29221c8]
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x2c)[0x7f28b292225c]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x89963)[0x7f28abbcd963]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5YieldEv+0x2e)[0x7f28b6493b9e]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application7ExecuteEv+0x45)[0x7f28b6495315]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1f01a96)[0x7f28b555ba96]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2e40416)[0x7f28b649a416]
/usr/lib/libreoffice/program/libmergedlo.so(_Z6SVMainv+0x30)[0x7f28b649a510]
/usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x91)[0x7f28b5577e41]
/usr/lib/libreoffice/program/soffice.bin(+0x107b)[0x56201332e07b]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xeb)[0x7f28b341609b]
/usr/lib/libreoffice/program/soffice.bin(+0x10ba)[0x56201332e0ba]
~/tmp>


-- System Information:
Debian Release: buster/sid
  APT prefers unstable-debug
  APT policy: (500, 'unstable-debug'), (500, 'unstable'), (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.19.0-4-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE= (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages libreoffice-writer depends on:
ii  libabw-0.1-1           0.1.2-1
ii  libc6                  2.28-8
ii  libe-book-0.1-1        0.1.3-1+b2
ii  libepubgen-0.1-1       0.1.1-1
ii  libetonyek-0.1-1       0.1.9-1
ii  libgcc1                1:8.3.0-5
ii  libicu63               63.1-6
ii  liblangtag1            0.6.2-1
ii  libmwaw-0.3-3          0.3.14-1
ii  libodfgen-0.1-1        0.1.7-1
ii  libreoffice-base-core  1:6.1.5-2
ii  libreoffice-core       1:6.1.5-2
ii  librevenge-0.0-0       0.0.4-6
ii  libstaroffice-0.0-0    0.0.6-1
ii  libstdc++6             8.3.0-5
ii  libwpd-0.10-10         0.10.3-1
ii  libwpg-0.3-3           0.3.3-1
ii  libwps-0.4-4           0.4.10-1
ii  libxml2                2.9.4+dfsg1-7+b3
ii  uno-libs3              6.1.5-2
ii  ure                    6.1.5-2
ii  zlib1g                 1:1.2.11.dfsg-1

Versions of packages libreoffice-writer recommends:
ii  libreoffice-math  1:6.1.5-2

Versions of packages libreoffice-writer suggests:
ii  default-jre [java6-runtime]     2:1.11-71
ii  fonts-crosextra-caladea         20130214-2
ii  fonts-crosextra-carlito         20130920-1
ii  libreoffice-base                1:6.1.5-2
ii  libreoffice-java-common         1:6.1.5-2
ii  openjdk-10-jre [java6-runtime]  10.0.2+13-2
ii  openjdk-11-jre [java6-runtime]  11.0.3+1-1
ii  openjdk-8-jre [java6-runtime]   8u191-b12-2
ii  openjdk-9-jre [java6-runtime]   9.0.4+12-4

Versions of packages libreoffice-core depends on:
ii  fontconfig                2.13.1-2
ii  fonts-opensymbol          2:102.10+LibO6.1.5-2
ii  libboost-date-time1.67.0  1.67.0-13
ii  libboost-locale1.67.0     1.67.0-13
ii  libc6                     2.28-8
ii  libcairo2                 1.16.0-4
ii  libclucene-contribs1v5    2.3.3.4+dfsg-1
ii  libclucene-core1v5        2.3.3.4+dfsg-1
ii  libcmis-0.5-5v5           0.5.2-1
ii  libcups2                  2.2.10-5
ii  libcurl3-gnutls           7.64.0-2
ii  libdbus-1-3               1.12.12-1
ii  libdbus-glib-1-2          0.110-4
ii  libdconf1                 0.30.1-2
ii  libeot0                   0.01-5
ii  libepoxy0                 1.5.3-0.1
ii  libexpat1                 2.2.6-1
ii  libexttextcat-2.0-0       3.4.5-1
ii  libfontconfig1            2.13.1-2
ii  libfreetype6              2.9.1-3
ii  libgcc1                   1:8.3.0-5
ii  libglib2.0-0              2.58.3-1
ii  libgpgmepp6               1.12.0-6
ii  libgraphite2-3            1.3.13-7
ii  libharfbuzz-icu0          2.3.1-1
ii  libharfbuzz0b             2.3.1-1
ii  libhunspell-1.7-0         1.7.0-2
ii  libhyphen0                2.8.8-7
ii  libice6                   2:1.0.9-2
ii  libicu63                  63.1-6
ii  libjpeg62-turbo           1:1.5.2-2+b1
ii  liblcms2-2                2.9-3
ii  libldap-2.4-2             2.4.47+dfsg-3
ii  libmythes-1.2-0           2:1.2.4-3
ii  libneon27-gnutls          0.30.2-3
ii  libnspr4                  2:4.20-1
ii  libnss3                   2:3.42.1-1
ii  libnumbertext-1.0-0       1.0.5-1
ii  libodfgen-0.1-1           0.1.7-1
ii  liborcus-0.14-0           0.14.1-6
ii  libpng16-16               1.6.36-5
ii  libpoppler82              0.71.0-3
ii  librdf0                   1.0.17-1.1+b1
ii  libreoffice-common        1:6.1.5-2
ii  librevenge-0.0-0          0.0.4-6
ii  libsm6                    2:1.2.3-1
ii  libstdc++6                8.3.0-5
ii  libx11-6                  2:1.6.7-1
ii  libxext6                  2:1.3.3-1+b2
ii  libxinerama1              2:1.1.4-2
ii  libxml2                   2.9.4+dfsg1-7+b3
ii  libxmlsec1                1.2.27-2
ii  libxmlsec1-nss            1.2.27-2
ii  libxrandr2                2:1.5.1-1
ii  libxrender1               1:0.9.10-1
ii  libxslt1.1                1.1.32-2
ii  uno-libs3                 6.1.5-2
ii  ure                       6.1.5-2
ii  zlib1g                    1:1.2.11.dfsg-1

Versions of packages libreoffice-core recommends:
ii  libpaper-utils  1.1.26

-- no debconf information

Message #10 received at 927063@bugs.debian.org (full text, mbox, reply):

From: Oliver Sander <oliver.sander@tu-dresden.de>

To: 927063@bugs.debian.org

Subject: The problematic file

Date: Sun, 14 Apr 2019 17:03:34 +0200

[Message part 1 (text/plain, inline)]

Here is the problematic file.

[2_Document_cannot_be_opened.docx (application/vnd.openxmlformats-officedocument.wordprocessingml.document, attachment)]

[signature.asc (application/pgp-signature, attachment)]

Message #19 received at 927063-done@bugs.debian.org (full text, mbox, reply):

From: saulery@legtux.org

To: 927063-done@bugs.debian.org

Subject: libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file

Date: Mon, 13 May 2019 12:11:16 +0000

[Message part 1 (text/plain, inline)]

Hello Oliver,

I forwarded your report at https://bugs.documentfoundation.org/show_bug.cgi?id=125260

This kind of bug is not specific to Debian. I recommend you register on the bugtracker of LO and follow it. There are many different crash cases.

Regards,

--
Stéphane Aulery

[Message part 2 (text/html, inline)]

Message #24 received at 927063@bugs.debian.org (full text, mbox, reply):

From: Oliver Sander <oliver.sander@tu-dresden.de>

To: 927063@bugs.debian.org, saulery@legtux.org

Subject: Re: Bug#927063 closed by saulery@legtux.org (libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file)

Date: Mon, 13 May 2019 17:08:32 +0200

[Message part 1 (text/plain, inline)]

Hi Stéphane,

thanks for caring about my bug report. However, you wrote:

> This kind of bug is not specific to Debian. I recommend you register on the bugtracker of LO and follow it.

This is indeed what I did before filing the Debian report.  In particular,
my Debian report says:

> I filed an upstream bug: https://bugs.documentfoundation.org/show_bug.cgi?id=124607
> but upstream cannot reproduce it.  So could this be a packaging bug...

And later in that bugreport I note that I get the bug with the Debian package of LO
but not with the same LO version downloaded directly from the Document Foundation site.

So I am not convinced yet that this is not a Debian issue.

Best regards,
Oliver




On 13.05.19 14:21, Debian Bug Tracking System wrote:
> This is an automatic notification regarding your Bug report
> which was filed against the libreoffice-writer package:
> 
> #927063: libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file
> 
> It has been closed by saulery@legtux.org.
> 
> Their explanation is attached below along with your original report.
> If this explanation is unsatisfactory and you have not received a
> better one in a separate message then please contact saulery@legtux.org by
> replying to this email.
> 
> 

[signature.asc (application/pgp-signature, attachment)]

Message #31 received at 927063@bugs.debian.org (full text, mbox, reply):

From: Rene Engelhard <rene@debian.org>

To: Oliver Sander <oliver.sander@tu-dresden.de>, 927063@bugs.debian.org

Cc: saulery@legtux.org

Subject: Re: Bug#927063: closed by saulery@legtux.org (libreoffice-writer: Writer aborts with 'unexpected error' when opening one particular docx file)

Date: Fri, 17 May 2019 11:29:30 +0200

Hi,

I am sorry for Stephanes premature bug closings.

On Mon, May 13, 2019 at 05:08:32PM +0200, Oliver Sander wrote:
> > This kind of bug is not specific to Debian. I recommend you register on the bugtracker of LO and follow it.
> 
> This is indeed what I did before filing the Debian report.  In particular,
> my Debian report says:
> 
> > I filed an upstream bug: https://bugs.documentfoundation.org/show_bug.cgi?id=124607
> > but upstream cannot reproduce it.  So could this be a packaging bug...

and I am not convinced it is. We don't patch that place, and if a build
with sane build options (or a different compiler, ..) exhibits this bug
it is STILL a upstream bug. That upstreams ia fast at blaming thers is
now, but..

(We also split the package differently, but I don't believe this can be
the case here.)

That upstreams test on obsolete distros with old libraries is also not
very helpful.

> And later in that bugreport I note that I get the bug with the Debian package of LO
> but not with the same LO version downloaded directly from the Document Foundation site.
> 
> So I am not convinced yet that this is not a Debian issue.

See above, I am not conviced it's a Debian issue and not a upstream
issue.

Regards,

Rene

Message #38 received at 927063-done@bugs.debian.org (full text, mbox, reply):

From: Rene Engelhard <rene@debian.org>

To: 927063-done@bugs.debian.org

Date: Fri, 24 Jan 2020 18:32:11 +0100

Version: 1:6.4.0~rc2-2

submitter says in the upstream bug:

--- snip ---
I tested it with the LibreOffice provided by current Debian unstable,
and LO did not crash.  So whatever caused this bug seems to have gone.
Thanks for your help.
--- snip ---

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