Debian Bug report logs - #896922
[gnome-shell] gnome-shell: authentication dialogue doesn't appear after a little while

version graph

Package: gnome-shell; Maintainer for gnome-shell is Debian GNOME Maintainers <pkg-gnome-maintainers@lists.alioth.debian.org>; Source for gnome-shell is src:gnome-shell (PTS, buildd, popcon).

Reported by: Eric Lynch <eclynch86@gmail.com>

Date: Wed, 25 Apr 2018 22:57:01 UTC

Severity: normal

Found in version gnome-shell/3.22.3-3

Done: Jeremy Bícha <jbicha@debian.org>

Bug is archived. No further changes may be made.

View this report as an mbox folder, status mbox, maintainer mbox


Report forwarded to debian-bugs-dist@lists.debian.org, Debian GNOME Maintainers <pkg-gnome-maintainers@lists.alioth.debian.org>:
Bug#896922; Package gnome-shell. (Wed, 25 Apr 2018 22:57:05 GMT) (full text, mbox, link).


Acknowledgement sent to Eric Lynch <eclynch86@gmail.com>:
New Bug report received and forwarded. Copy sent to Debian GNOME Maintainers <pkg-gnome-maintainers@lists.alioth.debian.org>. (Wed, 25 Apr 2018 22:57:05 GMT) (full text, mbox, link).


Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Eric Lynch <eclynch86@gmail.com>
To: submit@bugs.debian.org
Subject: [gnome-shell] gnome-shell: authentication dialogue doesn't appear after a little while
Date: Wed, 25 Apr 2018 18:54:22 -0400
Package: gnome-shell
Version: 3.22.3-3
Severity: normal

--- Please enter the report below this line. ---

I'm running Debian 9.4 64-bit and it's fully updated.

After a little while, mainly after my computer has been idle for a
little while, the Authentication dialogues for root passwords just
stops appearing. For example, when I try to open Synaptic using its
icon in GNOME, it's supposed to pop up a "Authentication Required"
dialogue box so I can type in the root password, but that dialogue box
never appears and the "synaptic-pkexec" process just hangs forcing me
to kill the process. I can temporarily "fix" it by logging out and back
in again or restarting the computer but the issue returns after a
little while.

I'm not 100% positive but it seems to happen after my computer has been
idle.

NOTE: I can still start Synaptic via terminal using "sudo synaptic", I
just can't start it using it's icon until I restart. And it's not just
Synaptic, it does it with any other program that requires root
authentication to start.

I'm new at bug reporting and this is a strange bug (if it is a bug) so
I apologize if I missed some information or it's not formatted
correctly.


--- System information. ---
Architecture: 
Kernel:       Linux 4.9.0-6-amd64

Debian Release: 9.4
  500 stable-updates  deb.debian.org 
  500 stable          security.debian.org 
  500 stable          repository.spotify.com 
  500 stable          deb.debian.org 

--- Package information. ---
Depends                            (Version) | Installed
============================================-+-==============
gir1.2-glib-2.0                  (>= 1.45.3) | 1.50.0-1+b1
gir1.2-gtk-3.0                     (>= 3.16) | 3.22.11-1
gir1.2-mutter-3.0                (>= 3.22.1) | 3.22.3-2
gir1.2-networkmanager-1.0                    | 1.6.2-3
gir1.2-soup-2.4                  (>= 2.40.1) | 2.56.0-2+deb9u1
gir1.2-telepathyglib-0.12                    | 0.24.1-1.1
dconf-gsettings-backend                      | 0.26.0-2+b1
 OR gsettings-backend                        | 
libatk-bridge2.0-0                (>= 2.5.3) | 2.22.0-2
libatk1.0-0                      (>= 1.12.4) | 
libc6                              (>= 2.14) | 
libcairo2                        (>= 1.14.0) | 
libcanberra-gtk3-0                 (>= 0.25) | 
libcanberra0                        (>= 0.2) | 
libcroco3                         (>= 0.6.2) | 
libdbus-glib-1-2                   (>= 0.78) | 
libecal-1.2-19                     (>= 3.17) | 
libedataserver-1.2-22            (>= 3.17.2) | 
libgcr-base-3-1                   (>= 3.8.0) | 
libgdk-pixbuf2.0-0               (>= 2.22.0) | 
libgirepository-1.0-1             (>= 0.9.2) | 
libgjs0-libmozjs-24-0                        | 
libgjs0e                         (>= 1.46.0) | 
libglib2.0-0                     (>= 2.45.3) | 
libgstreamer1.0-0                 (>= 1.4.0) | 
libgtk-3-0                       (>= 3.21.6) | 
libical2                          (>= 2.0.0) | 
libicu57                        (>= 57.1-1~) | 
libjson-glib-1.0-0               (>= 0.13.2) | 
libmozjs-24-0                                | 
libmutter0i                      (>= 3.21.0) | 
libnm-glib4                     (>= 0.8.998) | 
libnm-util2                     (>= 0.8.998) | 
libpango-1.0-0                   (>= 1.14.0) | 
libpangocairo-1.0-0              (>= 1.14.0) | 
libpolkit-agent-1-0                (>= 0.99) | 
libpolkit-gobject-1-0              (>= 0.94) | 
libpulse-mainloop-glib0          (>= 0.99.1) | 
libpulse0                        (>= 0.99.1) | 
libsecret-1-0                       (>= 0.7) | 
libstartup-notification0           (>= 0.11) | 
libsystemd0                                  | 
libtelepathy-glib0               (>= 0.17.5) | 
libwayland-client0                (>= 1.0.2) | 
libx11-6                                     | 
libxfixes3                                   | 
evolution-data-server            (>= 3.17.2) | 
gir1.2-gdm-1.0                   (>= 3.18.2) | 
gir1.2-accountsservice-1.0                   | 
gir1.2-atspi-2.0                 (>= 2.9.91) | 
gir1.2-caribou-1.0                (>= 0.4.8) | 
gir1.2-freedesktop                           | 
gir1.2-gdesktopenums-3.0           (>= 3.12) | 
gir1.2-gcr-3                      (>= 3.7.5) | 
gir1.2-gnomebluetooth-1.0        (>= 3.12.0) | 
gir1.2-gnomedesktop-3.0          (>= 3.12.0) | 
gir1.2-gweather-3.0                          | 
gir1.2-ibus-1.0                   (>= 1.5.2) | 
gir1.2-nmgtk-1.0                  (>= 0.9.8) | 
gir1.2-pango-1.0                             | 
gir1.2-polkit-1.0                            | 
gir1.2-telepathylogger-0.2        (>= 0.8.0) | 
gir1.2-upowerglib-1.0              (>= 0.99) | 
gjs                              (>= 1.39.0) | 
gnome-settings-daemon            (>= 3.16.0) | 
gnome-shell-common              (= 3.22.3-3) | 
gnome-backgrounds               (>= 3.13.90) | 
gsettings-desktop-schemas        (>= 3.21.3) | 
mutter                           (>= 3.22.1) | 
python3                                      | 
libglib2.0-bin                 (>= 2.40.0-3) | 


Recommends                            (Version) | Installed
===============================================-+-=================
gkbd-capplet                                    | 3.22.0.1-1+b1
gnome-contacts                                  | 3.22.1-1+b2
gnome-control-center                            | 1:3.22.2-3
gnome-themes-standard-data                      | 3.22.2-2
gnome-user-guide                                | 3.22.0-1
gdm3                           (>= 3.10.0.1-3~) | 3.22.3-3+deb9u1
iio-sensor-proxy                                | 2.0-4
unzip                                           | 6.0-21


Package's Suggests field is empty.



Reply sent to Jeremy Bícha <jbicha@debian.org>:
You have taken responsibility. (Sat, 22 Nov 2025 21:45:06 GMT) (full text, mbox, link).


Notification sent to Eric Lynch <eclynch86@gmail.com>:
Bug acknowledged by developer. (Sat, 22 Nov 2025 21:45:06 GMT) (full text, mbox, link).


Message #10 received at 896922-done@bugs.debian.org (full text, mbox, reply):

From: Jeremy Bícha <jbicha@debian.org>
To: 815015-done@bugs.debian.org, 814081-done@bugs.debian.org, 742176-done@bugs.debian.org, 858369-done@bugs.debian.org, 824390-done@bugs.debian.org, 900894-done@bugs.debian.org, 795201-done@bugs.debian.org, 896922-done@bugs.debian.org, 887627-done@bugs.debian.org, 869272-done@bugs.debian.org, 874392-done@bugs.debian.org, 859768-done@bugs.debian.org, 861126-done@bugs.debian.org
Subject: closing old gnome-shell bugs
Date: Sat, 22 Nov 2025 16:43:23 -0500
There have been many changes to Debian since this bug was originally
reported. If you are still experiencing this issue with Debian 13 (or
with Debian 12 or Testing or Unstable), please report a new bug.

Thank you,
Jeremy Bích



Bug archived. Request was from Debbugs Internal Request <owner@bugs.debian.org> to internal_control@bugs.debian.org. (Sun, 21 Dec 2025 07:45:45 GMT) (full text, mbox, link).


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