Debian Bug report logs - #800496
evolution-ews: Unable to store Host URI / OAB URI

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Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Yusuf Iskenderoglu <yiskend@gmail.com>

To: Debian Bug Tracking System <submit@bugs.debian.org>

Subject: evolution-ews: Unable to store Host URI / OAB URI

Date: Wed, 30 Sep 2015 09:13:36 +0200

Package: evolution-ews
Version: 3.16.3-1
Severity: grave
Justification: renders package unusable

Dear Maintainer,

Currently, evolution cannot access EWS anymore and prevents me from using
company mail.

Between 2015-09-25 and 2015-09-28 some packages were updated in
Debian/unstable.
I cannot tell which one is causing the problem. I experimented on downgrading
libsoup, on downgrading
all of the parts of evolution to 3.16.3 (currently, evolution itself has a
different version
than evolution-ews [3.16.5 vs 3.16.3]).
None of them helped.

I assume, it might be related to something deeper in the dconf/dbus/glib
interaction, but for this to find out, I am not technical enough.

The problem is: After that upgrade evolution "lost" the setting of Hosturl in
the source file (in .config/evolution/sources), and is no longer able to store
it. I can enter the URL to exchange web services, I can fetch the OAB Url,
however when storing

a) I am no longer asked for a password
b) I monitored the happening with dbus-monitor and have seen that something is
returning "CredentialsRequired"
c) Evolution first displays "Timeout"
d) Evolution prints to the console "failed to commit changes" due to some dconf
timeout.
e) However, the /usr/lib/dconf/dconf-service is running
f) Using dconf-editor I can see and modify settings in dconf
g) No other gnome-application seems to have a problem

If I retry storing, evolution hangs and needs me to execute killev.
If I try to see what it is trying to open using strace, evolution hangs and
becomes unresponsive requiring me to kill strace.

It also does not help modifying the .config/evolution/sources/xxx.source file
by adding the URLs manually, somehow they are not used when starting evolution.

In the meantime: The company using the Microsoft Exchange Server did not change
the server version, nor
there was a mystical Microsoft Update.

It would be nice if somebody can point me to the right solution.

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
   * What was the outcome of this action?
   * What outcome did you expect instead?

*** End of the template - remove these template lines ***



-- System Information:
Debian Release: stretch/sid
  APT prefers testing-proposed-updates
  APT policy: (500, 'testing-proposed-updates'), (500, 'proposed-updates'), (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.2.0-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages evolution-ews depends on:
ii  evolution                   3.16.5-1
ii  libatk1.0-0                 2.18.0-1
ii  libc6                       2.19-22
ii  libcairo-gobject2           1.14.2-2
ii  libcairo2                   1.14.2-2
ii  libcamel-1.2-52             3.16.5-1
ii  libebackend-1.2-10          3.16.5-1
ii  libebook-contacts-1.2-1     3.16.5-1
ii  libecal-1.2-18              3.16.5-1
ii  libedata-book-1.2-25        3.16.5-1
ii  libedata-cal-1.2-27         3.16.5-1
ii  libedataserver-1.2-20       3.16.5-1
ii  libedataserverui-1.2-1      3.16.5-1
ii  libevolution                3.16.5-1
ii  libgdk-pixbuf2.0-0          2.32.0-1
ii  libglib2.0-0                2.46.0-2
ii  libgtk-3-0                  3.16.6-1
ii  libical1a                   1.0.1-0.1
ii  libjavascriptcoregtk-3.0-0  2.4.9-2+b1
ii  libmspack0                  0.5-1
ii  libnspr4                    2:4.10.9-2
ii  libnss3                     2:3.20-1
ii  libnss3-1d                  2:3.20-1
ii  libpango-1.0-0              1.38.0-3
ii  libpangocairo-1.0-0         1.38.0-3
ii  libsecret-1-0               0.18.3-1
ii  libsoup2.4-1                2.52.0-1
ii  libsqlite3-0                3.8.11.1-1
ii  libwebkitgtk-3.0-0          2.4.9-2+b1
ii  libxml2                     2.9.2+zdfsg1-4

evolution-ews recommends no packages.

evolution-ews suggests no packages.

-- no debconf information

Message #10 received at 800496@bugs.debian.org (full text, mbox, reply):

From: Michael Biebl <biebl@debian.org>

To: 800496@bugs.debian.org, Yusuf Iskenderoglu <yiskend@gmail.com>

Subject: Re: evolution-ews: Unable to store Host URI / OAB URI

Date: Sun, 15 Nov 2015 06:15:48 +0100

[Message part 1 (text/plain, inline)]

On Wed, 30 Sep 2015 09:13:36 +0200 Yusuf Iskenderoglu
<yiskend@gmail.com> wrote:
> Package: evolution-ews
> Version: 3.16.3-1
> Severity: grave
> Justification: renders package unusable
> 
> Dear Maintainer,
> 
> Currently, evolution cannot access EWS anymore and prevents me from using
> company mail.
> 

Hi, could you please try the latest version 3.18.0 from unstable and
report back with your findings.

Thanks,
Michael

-- 
Why is it that all of the instruments seeking intelligent life in the
universe are pointed away from Earth?

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Message #15 received at 800496@bugs.debian.org (full text, mbox, reply):

From: أبو المنتصر لدين اللّه <abou.almontacir@gmail.com>

To: 800496@bugs.debian.org

Subject: Re: evolution-ews: Unable to store Host URI / OAB URI

Date: Mon, 14 Dec 2015 22:34:36 +0100

[Message part 1 (text/plain, inline)]

Hi All,

On Sun, 15 Nov 2015 06:15:48 +0100 Michael Biebl <biebl@debian.org> wrote:
> On Wed, 30 Sep 2015 09:13:36 +0200 Yusuf Iskenderoglu
> <yiskend@gmail.com> wrote:
> > Package: evolution-ews
> > Version: 3.16.3-1
> > Severity: grave
> > Justification: renders package unusable
> > 
> > Dear Maintainer,
> > 
> > Currently, evolution cannot access EWS anymore and prevents me from using
> > company mail.
> > 
> 
> Hi, could you please try the latest version 3.18.0 from unstable and
> report back with your findings.
I was updating today my system and was surprised to see evolution-ews gowing out
of the repository if testing. I was using this plugin without any issue for last
few years.

Trying to look for the reason it was removed, I found this bug and consider that
it is unfair to prevent all testing users from this package because an old
version is buggy. So I would propose that we tag this bug not in 3.18.0-1 and
all above or lower this bug severity.
-- 
Cheers,
Abou Al Montacir

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Message #20 received at 800496@bugs.debian.org (full text, mbox, reply):

From: Iain Lane <iain@orangesquash.org.uk>

To: أبو المنتصر لدين اللّه <abou.almontacir@gmail.com>, 800496@bugs.debian.org

Subject: Re: Bug#800496: evolution-ews: Unable to store Host URI / OAB URI

Date: Wed, 16 Dec 2015 18:05:23 +0000

[Message part 1 (text/plain, inline)]

Control: severity -1 important
Control: tags -1 + unreproducible

On Mon, Dec 14, 2015 at 10:34:36PM +0100, أبو المنتصر لدين اللّه wrote:
> Hi All,
> 
> On Sun, 15 Nov 2015 06:15:48 +0100 Michael Biebl <biebl@debian.org> wrote:
> > On Wed, 30 Sep 2015 09:13:36 +0200 Yusuf Iskenderoglu
> > <yiskend@gmail.com> wrote:
> > > Package: evolution-ews
> > > Version: 3.16.3-1
> > > Severity: grave
> > > Justification: renders package unusable
> > > 
> > > Dear Maintainer,
> > > 
> > > Currently, evolution cannot access EWS anymore and prevents me from using
> > > company mail.
> > > 
> > 
> > Hi, could you please try the latest version 3.18.0 from unstable and
> > report back with your findings.
> I was updating today my system and was surprised to see evolution-ews gowing out
> of the repository if testing. I was using this plugin without any issue for last
> few years.
> 
> Trying to look for the reason it was removed, I found this bug and consider that
> it is unfair to prevent all testing users from this package because an old
> version is buggy. So I would propose that we tag this bug not in 3.18.0-1 and
> all above or lower this bug severity.

Right, can someone see if they can reproduce it? Otherwise I'm lowering
the severity here and e-ews will go back in.

Cheers,

-- 
Iain Lane                                  [ iain@orangesquash.org.uk ]
Debian Developer                                   [ laney@debian.org ]
Ubuntu Developer                                   [ laney@ubuntu.com ]

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