Debian Bug report logs - #564253
reportbug: refuses to let me report bugs (mua not supported)

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Package: reportbug; Maintainer for reportbug is Reportbug Maintainers <debian-reportbug@lists.debian.org>; Source for reportbug is src:reportbug (PTS, buildd, popcon).

Reported by: Julien Cristau <jcristau@debian.org>

Date: Fri, 8 Jan 2010 18:36:01 UTC

Severity: important

Tags: pending

Found in version reportbug/4.10

Fixed in version reportbug/4.10.1

Done: Sandro Tosi <morph@debian.org>

Bug is archived. No further changes may be made.

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View this report as an mbox folder, status mbox, maintainer mbox


Report forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Fri, 08 Jan 2010 18:36:04 GMT) (full text, mbox, link).


Acknowledgement sent to Julien Cristau <jcristau@debian.org>:
New Bug report received and forwarded. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Fri, 08 Jan 2010 18:36:04 GMT) (full text, mbox, link).


Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Julien Cristau <jcristau@debian.org>
To: Debian Bug Tracking System <submit@bugs.debian.org>
Subject: reportbug: refuses to let me report bugs (mua not supported)
Date: Fri, 8 Jan 2010 18:30:35 +0000
Package: reportbug
Version: 4.10
Severity: grave
Justification: renders package unusable

julien@radis:~$ reportbug xorg-server
Specified mail user agent is not supported; exiting.

Nothing more to say, I guess.  Downgrading to 4.9 fixes it.

Cheers,
Julien

-- Package-specific info:
** Environment settings:
DEBEMAIL="jcristau@debian.org"
INTERFACE="text"

** /home/julien/.reportbugrc:
reportbug_version "3.48"
mode advanced
ui text
no-cc
mutt

-- System Information:
Debian Release: squeeze/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'stable'), (101, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-trunk-amd64 (SMP w/2 CPU cores)
Locale: LANG=C, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages reportbug depends on:
ii  apt                           0.7.25     Advanced front-end for dpkg
ii  python                        2.5.4-5    An interactive high-level object-o
ii  python-reportbug              4.9        Python modules for interacting wit

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  debconf-utils                 <none>     (no description available)
pn  debsums                       <none>     (no description available)
pn  dlocate                       <none>     (no description available)
ii  exim4                         4.71-3     metapackage to ease Exim MTA (v4) 
ii  exim4-daemon-light [mail-tran 4.71-3     lightweight Exim MTA (v4) daemon
ii  file                          5.03-5     Determines file type using "magic"
ii  gnupg                         1.4.10-2   GNU privacy guard - a free PGP rep
ii  python-gtk2                   2.16.0-1   Python bindings for the GTK+ widge
pn  python-gtkspell               <none>     (no description available)
pn  python-urwid                  <none>     (no description available)
ii  python-vte                    1:0.22.5-1 Python bindings for the VTE widget
ii  xdg-utils                     1.0.2-6.1  desktop integration utilities from

-- no debconf information




Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Fri, 08 Jan 2010 19:03:09 GMT) (full text, mbox, link).


Acknowledgement sent to Sandro Tosi <morph@debian.org>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Fri, 08 Jan 2010 19:03:09 GMT) (full text, mbox, link).


Message #10 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Sandro Tosi <morph@debian.org>
To: Julien Cristau <jcristau@debian.org>, 564253@bugs.debian.org
Subject: Re: Bug#564253: reportbug: refuses to let me report bugs (mua not supported)
Date: Fri, 8 Jan 2010 19:57:14 +0100
Hello Julien,
thanks for your report.

On Fri, Jan 8, 2010 at 19:30, Julien Cristau <jcristau@debian.org> wrote:
> Package: reportbug
> Version: 4.10
> Severity: grave
> Justification: renders package unusable

I think 'important' is more correct (see below for reasoning)

> julien@radis:~$ reportbug xorg-server
> Specified mail user agent is not supported; exiting.

...
> ** /home/julien/.reportbugrc:
...
> mutt

Could you please try to remove that line, and try without any option
(an editor will be spawn and send the email using the mta on the
machine)? also, can you try with '--mutt' on the command-line (ISTR
I've tried with --mutt but not with mutt in the config file)?

If any of those works, I'd downgrade the severity (it's not unusable,
and I'm sure i've used 4.10 without 'mutt' and it worked), but I
acknowledge it's something I need to fix asap, so consider this a
temporary workaround.

Regards,
-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi




Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Fri, 08 Jan 2010 19:12:05 GMT) (full text, mbox, link).


Acknowledgement sent to Julien Cristau <jcristau@debian.org>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Fri, 08 Jan 2010 19:12:05 GMT) (full text, mbox, link).


Message #15 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Julien Cristau <jcristau@debian.org>
To: Sandro Tosi <morph@debian.org>
Cc: 564253@bugs.debian.org
Subject: Re: Bug#564253: reportbug: refuses to let me report bugs (mua not supported)
Date: Fri, 8 Jan 2010 19:09:34 +0000
On Fri, Jan  8, 2010 at 19:57:14 +0100, Sandro Tosi wrote:

> Could you please try to remove that line, and try without any option
> (an editor will be spawn and send the email using the mta on the
> machine)? also, can you try with '--mutt' on the command-line (ISTR
> I've tried with --mutt but not with mutt in the config file)?
> 
Without any mua option, it seems to work.  reportbug --mutt is broken
too though.  I'd still say it's a grave bug, but I won't play bug ping
pong if you disagree :)

Thanks for the quick reply.

Cheers,
Julien




Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Fri, 08 Jan 2010 19:21:06 GMT) (full text, mbox, link).


Acknowledgement sent to Sandro Tosi <morph@debian.org>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Fri, 08 Jan 2010 19:21:06 GMT) (full text, mbox, link).


Message #20 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Sandro Tosi <morph@debian.org>
To: Julien Cristau <jcristau@debian.org>
Cc: 564253@bugs.debian.org
Subject: Re: Bug#564253: reportbug: refuses to let me report bugs (mua not supported)
Date: Fri, 8 Jan 2010 20:19:52 +0100
On Fri, Jan 8, 2010 at 20:09, Julien Cristau <jcristau@debian.org> wrote:
> On Fri, Jan  8, 2010 at 19:57:14 +0100, Sandro Tosi wrote:
>
>> Could you please try to remove that line, and try without any option
>> (an editor will be spawn and send the email using the mta on the
>> machine)? also, can you try with '--mutt' on the command-line (ISTR
>> I've tried with --mutt but not with mutt in the config file)?
>>
> Without any mua option, it seems to work.  reportbug --mutt is broken
> too though.

ok thanks for checking

>  I'd still say it's a grave bug, but I won't play bug ping
> pong if you disagree :)

the package is usable, but one of its functionality not; let's leave
as it is, i couldn't care less :)

> Thanks for the quick reply.

you're welcome.

-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi




Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Mon, 11 Jan 2010 14:12:10 GMT) (full text, mbox, link).


Acknowledgement sent to Vincent Lefevre <vincent@vinc17.net>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Mon, 11 Jan 2010 14:12:10 GMT) (full text, mbox, link).


Message #25 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Vincent Lefevre <vincent@vinc17.net>
To: Sandro Tosi <morph@debian.org>
Cc: Julien Cristau <jcristau@debian.org>, 564253@bugs.debian.org
Subject: Re: Bug#564253: reportbug: refuses to let me report bugs (mua not supported)
Date: Mon, 11 Jan 2010 15:05:27 +0100
On 2010-01-08 19:57:14 +0100, Sandro Tosi wrote:
> On Fri, Jan 8, 2010 at 19:30, Julien Cristau <jcristau@debian.org> wrote:
> > Package: reportbug
> > Version: 4.10
> > Severity: grave
> > Justification: renders package unusable
> 
> I think 'important' is more correct (see below for reasoning)
> 
> > julien@radis:~$ reportbug xorg-server
> > Specified mail user agent is not supported; exiting.
> 
> ...
> > ** /home/julien/.reportbugrc:
> ...
> > mutt
> 
> Could you please try to remove that line, and try without any option
[...]

I have the same problem. If I replace "mutt" by "mua mutt", I can
still use Mutt.

-- 
Vincent Lefèvre <vincent@vinc17.net> - Web: <http://www.vinc17.net/>
100% accessible validated (X)HTML - Blog: <http://www.vinc17.net/blog/>
Work: CR INRIA - computer arithmetic / Arénaire project (LIP, ENS-Lyon)




Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Mon, 11 Jan 2010 17:03:10 GMT) (full text, mbox, link).


Acknowledgement sent to Julien Cristau <jcristau@debian.org>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Mon, 11 Jan 2010 17:03:10 GMT) (full text, mbox, link).


Message #30 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Julien Cristau <jcristau@debian.org>
To: Vincent Lefevre <vincent@vinc17.net>, 564253@bugs.debian.org
Cc: Sandro Tosi <morph@debian.org>
Subject: Re: Bug#564253: reportbug: refuses to let me report bugs (mua not supported)
Date: Mon, 11 Jan 2010 16:59:56 +0000
severity 564253 important
kthxbye

On Mon, Jan 11, 2010 at 15:05:27 +0100, Vincent Lefevre wrote:

> I have the same problem. If I replace "mutt" by "mua mutt", I can
> still use Mutt.
> 
OK, that works.  Adjusting severity since there's an acceptable
workaround for now.  Thanks.

Cheers,
Julien




Severity set to 'important' from 'grave' Request was from Julien Cristau <jcristau@debian.org> to control@bugs.debian.org. (Mon, 11 Jan 2010 17:03:13 GMT) (full text, mbox, link).


Reply sent to Sandro Tosi <morph@debian.org>:
You have taken responsibility. (Mon, 11 Jan 2010 19:21:04 GMT) (full text, mbox, link).


Notification sent to Julien Cristau <jcristau@debian.org>:
Bug acknowledged by developer. (Mon, 11 Jan 2010 19:21:04 GMT) (full text, mbox, link).


Message #37 received at 564253-close@bugs.debian.org (full text, mbox, reply):

From: Sandro Tosi <morph@debian.org>
To: 564253-close@bugs.debian.org
Subject: Bug#564253: fixed in reportbug 4.10.1
Date: Mon, 11 Jan 2010 19:18:46 +0000
Source: reportbug
Source-Version: 4.10.1

We believe that the bug you reported is fixed in the latest version of
reportbug, which is due to be installed in the Debian FTP archive:

python-reportbug_4.10.1_all.deb
  to main/r/reportbug/python-reportbug_4.10.1_all.deb
reportbug_4.10.1.dsc
  to main/r/reportbug/reportbug_4.10.1.dsc
reportbug_4.10.1.tar.gz
  to main/r/reportbug/reportbug_4.10.1.tar.gz
reportbug_4.10.1_all.deb
  to main/r/reportbug/reportbug_4.10.1_all.deb



A summary of the changes between this version and the previous one is
attached.

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to 564253@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
pp.
Sandro Tosi <morph@debian.org> (supplier of updated reportbug package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmaster@debian.org)


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Format: 1.8
Date: Mon, 11 Jan 2010 19:56:44 +0100
Source: reportbug
Binary: reportbug python-reportbug
Architecture: source all
Version: 4.10.1
Distribution: unstable
Urgency: low
Maintainer: Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>
Changed-By: Sandro Tosi <morph@debian.org>
Description: 
 python-reportbug - Python modules for interacting with bug tracking systems
 reportbug  - reports bugs in the Debian distribution
Closes: 564253
Changes: 
 reportbug (4.10.1) unstable; urgency=low
 .
   * bin/reportbug
     - import LICENSE from reportbug, so --license won't trigger an error
   * reportbug/utils.py
     - fix broken '--mutt' CLI/config-file option by using a new variable, adding
       the 'mutt' 'if' branch, and the 'get_name()' in MUA class; thanks to
       Julien Cristau for the report; Closes: #564253
Checksums-Sha1: 
 ef2015eb92ef2737222f2c44992cfefbcf2a2ac6 1121 reportbug_4.10.1.dsc
 a6c23aaf78abb706bff50cbc8a9723dca5818caf 168595 reportbug_4.10.1.tar.gz
 feaf8cf12db5c771994094787a410469bca48998 107598 reportbug_4.10.1_all.deb
 820a7e0d9f5b5ee90e8ce4dcf130e23462f95a5d 120388 python-reportbug_4.10.1_all.deb
Checksums-Sha256: 
 8687806ef0edfd364517ceee327f09c93b646106bf5a95cc4d2a685febfe052e 1121 reportbug_4.10.1.dsc
 c74858f622807288683ffc3f1ba2109e616f8424254bb25557166dd2a35d0d3b 168595 reportbug_4.10.1.tar.gz
 badb959c77f387761d2da50292018315984b1cabee72319874170cababae692c 107598 reportbug_4.10.1_all.deb
 c0f86f3360faacdb022810d7b5f13a8b748228e73ddc7b04d6806ea67dad99f1 120388 python-reportbug_4.10.1_all.deb
Files: 
 01b2d16492447bf7cc38fe7cc00df9f7 1121 utils standard reportbug_4.10.1.dsc
 f7e4fb1f8b3e3fffb253a8751cd065b4 168595 utils standard reportbug_4.10.1.tar.gz
 895d59147be88fb8d49e3c35691a8c5a 107598 utils standard reportbug_4.10.1_all.deb
 1d6fdc73119a6c6494d6e1684f9f3c1a 120388 python standard python-reportbug_4.10.1_all.deb

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Information forwarded to debian-bugs-dist@lists.debian.org, Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>:
Bug#564253; Package reportbug. (Mon, 11 Jan 2010 19:24:02 GMT) (full text, mbox, link).


Acknowledgement sent to Sandro Tosi <morph@debian.org>:
Extra info received and forwarded to list. Copy sent to Reportbug Maintainers <reportbug-maint@lists.alioth.debian.org>. (Mon, 11 Jan 2010 19:24:03 GMT) (full text, mbox, link).


Message #42 received at 564253@bugs.debian.org (full text, mbox, reply):

From: Sandro Tosi <morph@debian.org>
To: 564253@bugs.debian.org,564253@bugs.debian.org
Cc: ,control@bugs.debian.org
Subject: [reportbug/master] fix broken '--mutt' CLI/config-file option by using a new variable, adding the 'mutt' 'if' branch, and the 'get_name()' in MUA class; thanks to Julien Cristau for the report; Closes: #564253
Date: Mon, 11 Jan 2010 19:22:02 +0000
tag 564253 pending
tag 564253 pending
thanks

Date:   Mon Jan 11 19:52:32 2010 +0100
Author: Sandro Tosi <morph@debian.org>
Commit ID: 9018cb6d5af635fd6a9bce0879e74c46a24588fb
Commit URL: http://git.debian.org/?p=reportbug/reportbug.git;a=commitdiff;h=9018cb6d5af635fd6a9bce0879e74c46a24588fb
Patch URL: http://git.debian.org/?p=reportbug/reportbug.git;a=commitdiff_plain;h=9018cb6d5af635fd6a9bce0879e74c46a24588fb

    fix broken '--mutt' CLI/config-file option by using a new variable, adding the 'mutt' 'if' branch, and the 'get_name()' in MUA class; thanks to Julien Cristau for the report; Closes: #564253

      




Added tag(s) pending. Request was from Sandro Tosi <morph@debian.org> to control@bugs.debian.org. (Mon, 11 Jan 2010 19:24:04 GMT) (full text, mbox, link).


Bug archived. Request was from Debbugs Internal Request <owner@bugs.debian.org> to internal_control@bugs.debian.org. (Tue, 09 Feb 2010 07:32:44 GMT) (full text, mbox, link).


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