Debian Bug report logs - #511596
Won't connect with network-manager disconnected or stopped

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Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Ivan Vučica <ivucica@gmail.com>

To: Debian Bug Tracking System <submit@bugs.debian.org>

Subject: empathy: won't connect to (at least) gtalk

Date: Mon, 12 Jan 2009 17:31:24 +0100

Package: empathy
Version: 0.23.3-3
Severity: grave
Justification: renders package unusable

I have installed empathy, launched it, and created a Google Talk account. 
Switching from Offline to Online (or any other status) produced no visible
effect. I have also tried adding a Jabber account instead of Google Talk
account to no avail.

I have just installed the packages apt selected upon being directed to install
empathy. I have just finished downloading version from experimental and will
test that one, and report back to you. I hope I didn't assign too large
severity to the bug; fact stands, I cannot connect to Gtalk and package is 
unusable to me.

-- System Information:
Debian Release: 5.0
  APT prefers testing
  APT policy: (1000, 'testing'), (101, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-1-686 (SMP w/1 CPU core)
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Shell: /bin/sh linked to /bin/bash

Versions of packages empathy depends on:
ii  dbus-x11                   1.2.1-4       simple interprocess messaging syst
ii  libatk1.0-0                1.22.0-1      The ATK accessibility toolkit
ii  libbonobo2-0               2.22.0-1      Bonobo CORBA interfaces library
ii  libc6                      2.7-16        GNU C Library: Shared libraries
ii  libcairo2                  1.6.4-7       The Cairo 2D vector graphics libra
ii  libdbus-1-3                1.2.1-4       simple interprocess messaging syst
ii  libdbus-glib-1-2           0.76-1        simple interprocess messaging syst
ii  libebook1.2-9              2.22.3-1.1    Client library for evolution addre
ii  libedataserver1.2-9        2.22.3-1.1    Utility library for evolution data
ii  libempathy-gtk14           0.23.3-3      High-level library and user-interf
ii  libempathy14               0.23.3-3      High-level library and user-interf
ii  libgconf2-4                2.22.0-1      GNOME configuration database syste
ii  libglade2-0                1:2.6.2-1     library to load .glade files at ru
ii  libglib2.0-0               2.17.6-1      The GLib library of C routines
ii  libgnome2-0                2.20.1.1-1    The GNOME 2 library - runtime file
ii  libgtk2.0-0                2.12.11-4     The GTK+ graphical user interface 
ii  libmissioncontrol-client0  4.65-2        Library to interact with Telepathy
ii  liborbit2                  1:2.14.13-0.1 libraries for ORBit2 - a CORBA ORB
ii  libpango1.0-0              1.20.5-3      Layout and rendering of internatio
ii  libpopt0                   1.14-4        lib for parsing cmdline parameters
ii  libtelepathy-glib0         0.7.12-1      Telepathy framework - GLib library
ii  libtelepathy2              0.3.3-1       Telepathy framework - old GLib lib
ii  libx11-6                   2:1.1.5-2     X11 client-side library
ii  libxml2                    2.6.32.dfsg-5 GNOME XML library

Versions of packages empathy recommends:
ii  gvfs-backends                 0.2.5-1.1  userspace virtual filesystem - bac
ii  telepathy-gabble              0.7.6-1    Jabber/XMPP connection manager
ii  telepathy-salut               0.3.3-3    Link-local XMPP connection manager
ii  telepathy-stream-engine       0.5.3-1    stream handler for the Telepathy f

empathy suggests no packages.

-- no debconf information

Message #10 received at 511596@bugs.debian.org (full text, mbox, reply):

From: "Ivan Vučica" <ivucica@gmail.com>

To: 511596@bugs.debian.org, control@bugs.debian.org

Subject: Re: Bug#511596: Acknowledgement (empathy: won't connect to (at least) gtalk)

Date: Wed, 14 Jan 2009 16:33:21 +0100

[Message part 1 (text/plain, inline)]

severity #511596 important
retitle #511596 Won't connect with network-manager disconnected or stopped
thanks

I have tracked the problem down to me having network-manager installed, but
not using it. I have written my own script to connect to faculty wireless
network since I found network-manager to be misbehaving.

In any case:

empathy_idle_set_presence: NM not connected

It is apparent this affects only a small number of users (either you use
n-m, or you have it uninstalled): for this reason, I'll take the honor of
reducing severity to important. I still don't find it deserves "normal",
since it DOES affect users.

I have n-m installed just-in-case I need something, but I don't find it
particularly reliable. Ergo, I use my own script. And then, although I am
connected to wlan, just because n-m thinks I'm not, empathy also refuses to
connect. Same thing happens if I /etc/init.d/network-manager stop.

This was already encountered by some users, but apparently not perceived as
important by upstream[1] since it uses network manager only "if you have it
installed".

[1]
http://lists.freedesktop.org/archives/telepathy/2007-November/001234.html
-- 
Regards,

Ivan Vučica

OBJECT Networks :: www.objectnetworks.net
Cateia Games :: www.cateia.com
Zagrebački računalni savez :: www.zrs.hr

[Message part 2 (text/html, inline)]

Message #19 received at 511596@bugs.debian.org (full text, mbox, reply):

From: Michael Banck <mbanck@debian.org>

To: 511596@bugs.debian.org

Subject: Re: Won't connect with network-manager disconnected or stopped

Date: Thu, 22 Jan 2009 18:06:15 +0100

I was confused by this as well for a bit, when I had to do GPRS dialup.

I think it'd be more reasonable for empathy to assume online status if
the user actively tells it to "become available" and then try to connect
no matter what n-m says (maybe even popping up a message box where the
user should confirm, dunno), and only honor n-m's status during usual
automatic operation.


Michael

Message #24 received at 511596-done@bugs.debian.org (full text, mbox, reply):

From: Jonny Lamb <jonny@debian.org>

To: Ivan =?UTF-8?Q?Vu=C4=8Dica ?= <ivucica@gmail.com>, 511596-done@bugs.debian.org, mbanck@debian.org

Subject: Re: [Pkg-telepathy-maintainers] Bug#511596: Acknowledgement (empathy: won't connect to (at least) gtalk)

Date: Tue, 28 Jul 2009 00:58:26 +0200

On Wed, Jan 14, 16:33:21 +0100, Ivan Vučica wrote:
> I have tracked the problem down to me having network-manager installed, but
> not using it. I have written my own script to connect to faculty wireless
> network since I found network-manager to be misbehaving.
> 
> In any case:
> 
> empathy_idle_set_presence: NM not connected
> 
> It is apparent this affects only a small number of users (either you use
> n-m, or you have it uninstalled): for this reason, I'll take the honor of
> reducing severity to important. I still don't find it deserves "normal",
> since it DOES affect users.

If you have NetworkManager running, then Empathy will (naturally) try
to use it. If you don't have NetworkManager running, then Empathy will
allow you to connect without knowing any connection status.

If you want to disable NetworkManager support in Empathy, then you can
set the gconf key /apps/empathy/use_nm to false.

Thanks,

-- 
Jonny Lamb, UK
jonny@debian.org

Message #29 received at 511596@bugs.debian.org (full text, mbox, reply):

From: Michael Banck <mbanck@debian.org>

To: Jonny Lamb <jonny@debian.org>

Cc: Ivan =?UTF-8?Q?Vu=C4=8Dica ?= <ivucica@gmail.com>, 511596@bugs.debian.org

Subject: Re: [Pkg-telepathy-maintainers] Bug#511596: Acknowledgement (empathy: won't connect to (at least) gtalk)

Date: Tue, 28 Jul 2009 11:38:43 +0200

Hi,

On Tue, Jul 28, 2009 at 12:58:26AM +0200, Jonny Lamb wrote:
> On Wed, Jan 14, 16:33:21 +0100, Ivan Vu??ica wrote:
> > I have tracked the problem down to me having network-manager installed, but
> > not using it. I have written my own script to connect to faculty wireless
> > network since I found network-manager to be misbehaving.
> > 
> > In any case:
> > 
> > empathy_idle_set_presence: NM not connected
> > 
> > It is apparent this affects only a small number of users (either you use
> > n-m, or you have it uninstalled): for this reason, I'll take the honor of
> > reducing severity to important. I still don't find it deserves "normal",
> > since it DOES affect users.
> 
> If you have NetworkManager running, then Empathy will (naturally) try
> to use it. If you don't have NetworkManager running, then Empathy will
> allow you to connect without knowing any connection status.
> 
> If you want to disable NetworkManager support in Empathy, then you can
> set the gconf key /apps/empathy/use_nm to false.

AIUI, there's some sort of manual "please connect" function, that is if
the status is offline and user sets it to online explicitely; empathy
then spins and appears trying to connect but just won't in case NM is
used but reports the machine as offline.

If it is possible for empathy to detect this kind of user action, I
still think it might make sense trying to connect even though NM thinks
there is no network.

Then again, you might think it doesn't make sense, fair enough.


cheers,

Michael

Message #34 received at 511596@bugs.debian.org (full text, mbox, reply):

From: Jonny Lamb <jonny@debian.org>

To: Michael Banck <mbanck@debian.org>

Cc: Ivan =?UTF-8?Q?Vu=C4=8Dica ?= <ivucica@gmail.com>, 511596@bugs.debian.org

Subject: Re: [Pkg-telepathy-maintainers] Bug#511596: Acknowledgement (empathy: won't connect to (at least) gtalk)

Date: Tue, 28 Jul 2009 16:37:51 +0200

On Tue, Jul 28, 11:38:43 +0200, Michael Banck wrote:
> AIUI, there's some sort of manual "please connect" function, that is if
> the status is offline and user sets it to online explicitely; empathy
> then spins and appears trying to connect but just won't in case NM is
> used but reports the machine as offline.

Hmm, connection managers are not aware of any connectivity. Empathy is
the only one to talk to NM. If NM is not used (thanks to the gconf
key, or not running), then AFAIK Empathy will just tell its connection
managers to connect. If the spinner spins, but doesn't actually work,
then it's an actual problem with your connectivity.

Or am I misunderstanding you?

-- 
Jonny Lamb, UK
jonny@debian.org

Message #39 received at 511596@bugs.debian.org (full text, mbox, reply):

From: Ivan Vučica <ivucica@gmail.com>

To: Jonny Lamb <jonny@debian.org>

Cc: Michael Banck <mbanck@debian.org>, 511596@bugs.debian.org

Subject: Re: [Pkg-telepathy-maintainers] Bug#511596: Acknowledgement (empathy: won't connect to (at least) gtalk)

Date: Wed, 29 Jul 2009 19:28:22 +0200

[Message part 1 (text/plain, inline)]

On Tue, Jul 28, 2009 at 16:37, Jonny Lamb <jonny@debian.org> wrote:

>
>
> Hmm, connection managers are not aware of any connectivity. Empathy is
> the only one to talk to NM. If NM is not used (thanks to the gconf
> key, or not running), then AFAIK Empathy will just tell its connection
> managers to connect. If the spinner spins, but doesn't actually work,
> then it's an actual problem with your connectivity.
>
> Or am I misunderstanding you?
>

I am currently not in position to do testing. However as far as I remember
(since so much time has passed), the bug occured when I:

* had network-manager installed,
* had stopped network-manager,
* and finally manually connected to wireless connection.

Empathy (telepathy?) refused to believe that a network connection was
available,
and upon my request to go online, it just reverted to being offline.

I will test as soon as possible if the bug should really be closed.
-- 
Regards,

Ivan Vučica

Cateia Games :: www.cateia.com
Zagrebački računalni savez :: www.zrs.hr
ivan@vucica.net :: ivan.vucica.net

This email is personal correspendence and
does not imply endorsement by any
businesses or associations mentioned above.

[Message part 2 (text/html, inline)]

Message #44 received at 511596@bugs.debian.org (full text, mbox, reply):

From: Erle Pereira <biz@erlepereira.com>

To: 511596@bugs.debian.org

Subject: empathy: won't connect to

Date: Tue, 18 Aug 2009 15:16:53 +1000

[Message part 1 (text/plain, inline)]

Just wanted to report, that NM is running but not connected. Did a
manual connection via a USB modem  and empathy would not connect.

> If you want to disable NetworkManager support in Empathy, then you can
> set the gconf key /apps/empathy/use_nm to false.

This setting worked, thanks. I could connect, regularly even when NM is not being used. 
Empathy 2.26.2

regards
Erle

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