Debian Bug report logs - #492840
rhythmbox: fails to play songs from iPod

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Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Ignacio Díez Arias <ignacio.diez@alu.uclm.es>

To: Debian Bug Tracking System <submit@bugs.debian.org>

Subject: rhythmbox: fails to play songs from iPod

Date: Tue, 29 Jul 2008 11:29:37 +0200

Package: rhythmbox
Version: 0.11.6-1
Severity: important


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From: =?utf-8?q?Ignacio_D=C3=ADez_Arias?= <ignacio.diez@alu.uclm.es>
To: Debian Bug Tracking System <submit@bugs.debian.org>
Subject: rythmbox: Fails to play songs in iPod
Message-ID: <20080729092144.11996.59248.reportbug@localhost>
X-Mailer: reportbug 3.44
Date: Tue, 29 Jul 2008 11:21:44 +0200
X-Debbugs-Cc: ignacio.diez@alu.uclm.es

Package: rhythmbox
Version: 0.11.6-1
Severity: important

When playing song directly from the iPod, Rhythmbox renders
a warning dialog box, saying it could not find the file. However,
the file does exist. In the "details" tab from the "properties"
window, I can see that RB displays the song filename (unexpectedly)
in upper case, whereas the file name in the device is in lower case.

-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: i386 (i686)

Kernel: Linux 2.6.25-2-686-bigmem (SMP w/2 CPU cores)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages rhythmbox depends on:
ii  dbus                   1.2.1-2           simple interprocess messaging syst
ii  gconf2                 2.22.0-1          GNOME configuration database syste
ii  gnome-icon-theme       2.22.0-1          GNOME Desktop icon theme
ii  gstreamer0.10-alsa [gs 0.10.20-1         GStreamer plugin for ALSA
ii  gstreamer0.10-esd [gst 0.10.8-4          GStreamer plugin for ESD
ii  gstreamer0.10-gnomevfs 0.10.20-1         GStreamer plugin for GnomeVFS
ii  gstreamer0.10-plugins- 0.10.20-1         GStreamer plugins from the "base" 
ii  gstreamer0.10-plugins- 0.10.8-4          GStreamer plugins from the "good" 
ii  gstreamer0.10-x        0.10.20-1         GStreamer plugins for X11 and Pang
ii  libart-2.0-2           2.3.20-2          Library of functions for 2D graphi
ii  libatk1.0-0            1.22.0-1          The ATK accessibility toolkit
ii  libavahi-client3       0.6.23-2          Avahi client library
ii  libavahi-common3       0.6.23-2          Avahi common library
ii  libavahi-glib1         0.6.23-2          Avahi glib integration library
ii  libbonobo2-0           2.22.0-1          Bonobo CORBA interfaces library
ii  libbonoboui2-0         2.22.0-1          The Bonobo UI library
ii  libc6                  2.7-12            GNU C Library: Shared libraries
ii  libcairo2              1.6.4-6           The Cairo 2D vector graphics libra
ii  libdbus-1-3            1.2.1-2           simple interprocess messaging syst
ii  libdbus-glib-1-2       0.76-1            simple interprocess messaging syst
ii  libexpat1              2.0.1-4           XML parsing C library - runtime li
ii  libfontconfig1         2.6.0-1           generic font configuration library
ii  libfreetype6           2.3.7-1           FreeType 2 font engine, shared lib
ii  libgconf2-4            2.22.0-1          GNOME configuration database syste
ii  libglade2-0            1:2.6.2-1         library to load .glade files at ru
ii  libglib2.0-0           2.16.5-1          The GLib library of C routines
ii  libgnome-keyring0      2.22.3-1          GNOME keyring services library
ii  libgnome-media0        2.22.0-3          runtime libraries for the GNOME me
ii  libgnome2-0            2.20.1.1-1        The GNOME 2 library - runtime file
ii  libgnomecanvas2-0      2.20.1.1-1        A powerful object-oriented display
ii  libgnomeui-0           2.20.1.1-1        The GNOME 2 libraries (User Interf
ii  libgnomevfs2-0         1:2.22.0-4        GNOME Virtual File System (runtime
ii  libgpod3               0.6.0-6           library to read and write songs an
ii  libgstreamer-plugins-b 0.10.20-1         GStreamer libraries from the "base
ii  libgstreamer0.10-0     0.10.20-1         Core GStreamer libraries and eleme
ii  libgtk2.0-0            2.12.11-3         The GTK+ graphical user interface 
ii  libhal1                0.5.11-2          Hardware Abstraction Layer - share
ii  libice6                2:1.0.4-1         X11 Inter-Client Exchange library
ii  liblircclient0         0.8.3-2           infra-red remote control support -
ii  libmtp7                0.2.6.1-3         Media Transfer Protocol (MTP) libr
ii  libmusicbrainz4c2a     2.1.5-2           Second generation incarnation of t
ii  libnautilus-burn4      2.20.0-1          Nautilus Burn Library - runtime ve
ii  libnotify1 [libnotify1 0.4.4-3           sends desktop notifications to a n
ii  libnspr4-0d            4.7.1-3           NetScape Portable Runtime Library
ii  liborbit2              1:2.14.13-0.1     libraries for ORBit2 - a CORBA ORB
ii  libpango1.0-0          1.20.5-1          Layout and rendering of internatio
ii  libpixman-1-0          0.10.0-2          pixel-manipulation library for X a
ii  libpng12-0             1.2.27-1          PNG library - runtime
ii  libpopt0               1.14-4            lib for parsing cmdline parameters
ii  libsexy2               0.1.11-2          collection of additional GTK+ widg
ii  libsm6                 2:1.0.3-2         X11 Session Management library
ii  libsoup2.4-1           2.4.1-1           an HTTP library implementation in 
ii  libtotem-plparser10    2.22.3-1          Totem Playlist Parser library - ru
ii  libusb-0.1-4           2:0.1.12-12       userspace USB programming library
ii  libx11-6               2:1.1.4-2         X11 client-side library
ii  libxcb-render-util0    0.2+git36-1       utility libraries for X C Binding 
ii  libxcb-render0         1.1-1.1           X C Binding, render extension
ii  libxcb1                1.1-1.1           X C Binding
ii  libxcursor1            1:1.1.9-1         X cursor management library
ii  libxext6               2:1.0.4-1         X11 miscellaneous extension librar
ii  libxfixes3             1:4.0.3-2         X11 miscellaneous 'fixes' extensio
ii  libxi6                 2:1.1.3-1         X11 Input extension library
ii  libxinerama1           2:1.0.3-2         X11 Xinerama extension library
ii  libxml2                2.6.32.dfsg-2     GNOME XML library
ii  libxrandr2             2:1.2.3-1         X11 RandR extension library
ii  libxrender1            1:0.9.4-2         X Rendering Extension client libra
ii  python                 2.5.2-2           An interactive high-level object-o
ii  python-gnome2          2.22.0-1          Python bindings for the GNOME desk
ii  python-gtk2            2.12.1-6          Python bindings for the GTK+ widge
ii  python-support         0.8.5             automated rebuilding support for P
ii  python2.5              2.5.2-9           An interactive high-level object-o
ii  zlib1g                 1:1.2.3.3.dfsg-12 compression library - runtime

Versions of packages rhythmbox recommends:
ii  avahi-daemon                0.6.23-2     Avahi mDNS/DNS-SD daemon
ii  gnome-app-install           0.5.5.1-1    GNOME Application Installer
ii  gnome-control-center        1:2.22.2.1-1 utilities to configure the GNOME d
ii  gnome-volume-manager        2.22.1-1     GNOME daemon to auto-mount and man
ii  gstreamer0.10-plugins-ugly  0.10.8-1     GStreamer plugins from the "ugly" 
ii  hal                         0.5.11-2     Hardware Abstraction Layer
ii  libgnomevfs2-extra          1:2.22.0-4   GNOME Virtual File System (extra m
ii  notification-daemon         0.3.7-1+b1   a daemon that displays passive pop
ii  python-gst0.10              0.10.12-1    generic media-playing framework (P
ii  scrollkeeper                0.3.14-16    A free electronic cataloging syste
ii  sound-juicer                2.22.0-1     GNOME 2 CD Ripper
ii  yelp                        2.22.1-3     Help browser for GNOME 2

Versions of packages rhythmbox suggests:
ii  gstreamer0.10-plugins-bad     0.10.7-2   GStreamer plugins from the "bad" s
pn  python-coherence              <none>     (no description available)

-- no debconf information

-- System Information:
Debian Release: lenny/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: i386 (i686)

Kernel: Linux 2.6.25-2-686-bigmem (SMP w/2 CPU cores)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages rhythmbox depends on:
ii  dbus                   1.2.1-2           simple interprocess messaging syst
ii  gconf2                 2.22.0-1          GNOME configuration database syste
ii  gnome-icon-theme       2.22.0-1          GNOME Desktop icon theme
ii  gstreamer0.10-alsa [gs 0.10.20-1         GStreamer plugin for ALSA
ii  gstreamer0.10-esd [gst 0.10.8-4          GStreamer plugin for ESD
ii  gstreamer0.10-gnomevfs 0.10.20-1         GStreamer plugin for GnomeVFS
ii  gstreamer0.10-plugins- 0.10.20-1         GStreamer plugins from the "base" 
ii  gstreamer0.10-plugins- 0.10.8-4          GStreamer plugins from the "good" 
ii  gstreamer0.10-x        0.10.20-1         GStreamer plugins for X11 and Pang
ii  libart-2.0-2           2.3.20-2          Library of functions for 2D graphi
ii  libatk1.0-0            1.22.0-1          The ATK accessibility toolkit
ii  libavahi-client3       0.6.23-2          Avahi client library
ii  libavahi-common3       0.6.23-2          Avahi common library
ii  libavahi-glib1         0.6.23-2          Avahi glib integration library
ii  libbonobo2-0           2.22.0-1          Bonobo CORBA interfaces library
ii  libbonoboui2-0         2.22.0-1          The Bonobo UI library
ii  libc6                  2.7-12            GNU C Library: Shared libraries
ii  libcairo2              1.6.4-6           The Cairo 2D vector graphics libra
ii  libdbus-1-3            1.2.1-2           simple interprocess messaging syst
ii  libdbus-glib-1-2       0.76-1            simple interprocess messaging syst
ii  libexpat1              2.0.1-4           XML parsing C library - runtime li
ii  libfontconfig1         2.6.0-1           generic font configuration library
ii  libfreetype6           2.3.7-1           FreeType 2 font engine, shared lib
ii  libgconf2-4            2.22.0-1          GNOME configuration database syste
ii  libglade2-0            1:2.6.2-1         library to load .glade files at ru
ii  libglib2.0-0           2.16.5-1          The GLib library of C routines
ii  libgnome-keyring0      2.22.3-1          GNOME keyring services library
ii  libgnome-media0        2.22.0-3          runtime libraries for the GNOME me
ii  libgnome2-0            2.20.1.1-1        The GNOME 2 library - runtime file
ii  libgnomecanvas2-0      2.20.1.1-1        A powerful object-oriented display
ii  libgnomeui-0           2.20.1.1-1        The GNOME 2 libraries (User Interf
ii  libgnomevfs2-0         1:2.22.0-4        GNOME Virtual File System (runtime
ii  libgpod3               0.6.0-6           library to read and write songs an
ii  libgstreamer-plugins-b 0.10.20-1         GStreamer libraries from the "base
ii  libgstreamer0.10-0     0.10.20-1         Core GStreamer libraries and eleme
ii  libgtk2.0-0            2.12.11-3         The GTK+ graphical user interface 
ii  libhal1                0.5.11-2          Hardware Abstraction Layer - share
ii  libice6                2:1.0.4-1         X11 Inter-Client Exchange library
ii  liblircclient0         0.8.3-2           infra-red remote control support -
ii  libmtp7                0.2.6.1-3         Media Transfer Protocol (MTP) libr
ii  libmusicbrainz4c2a     2.1.5-2           Second generation incarnation of t
ii  libnautilus-burn4      2.20.0-1          Nautilus Burn Library - runtime ve
ii  libnotify1 [libnotify1 0.4.4-3           sends desktop notifications to a n
ii  libnspr4-0d            4.7.1-3           NetScape Portable Runtime Library
ii  liborbit2              1:2.14.13-0.1     libraries for ORBit2 - a CORBA ORB
ii  libpango1.0-0          1.20.5-1          Layout and rendering of internatio
ii  libpixman-1-0          0.10.0-2          pixel-manipulation library for X a
ii  libpng12-0             1.2.27-1          PNG library - runtime
ii  libpopt0               1.14-4            lib for parsing cmdline parameters
ii  libsexy2               0.1.11-2          collection of additional GTK+ widg
ii  libsm6                 2:1.0.3-2         X11 Session Management library
ii  libsoup2.4-1           2.4.1-1           an HTTP library implementation in 
ii  libtotem-plparser10    2.22.3-1          Totem Playlist Parser library - ru
ii  libusb-0.1-4           2:0.1.12-12       userspace USB programming library
ii  libx11-6               2:1.1.4-2         X11 client-side library
ii  libxcb-render-util0    0.2+git36-1       utility libraries for X C Binding 
ii  libxcb-render0         1.1-1.1           X C Binding, render extension
ii  libxcb1                1.1-1.1           X C Binding
ii  libxcursor1            1:1.1.9-1         X cursor management library
ii  libxext6               2:1.0.4-1         X11 miscellaneous extension librar
ii  libxfixes3             1:4.0.3-2         X11 miscellaneous 'fixes' extensio
ii  libxi6                 2:1.1.3-1         X11 Input extension library
ii  libxinerama1           2:1.0.3-2         X11 Xinerama extension library
ii  libxml2                2.6.32.dfsg-2     GNOME XML library
ii  libxrandr2             2:1.2.3-1         X11 RandR extension library
ii  libxrender1            1:0.9.4-2         X Rendering Extension client libra
ii  python                 2.5.2-2           An interactive high-level object-o
ii  python-gnome2          2.22.0-1          Python bindings for the GNOME desk
ii  python-gtk2            2.12.1-6          Python bindings for the GTK+ widge
ii  python-support         0.8.5             automated rebuilding support for P
ii  python2.5              2.5.2-9           An interactive high-level object-o
ii  zlib1g                 1:1.2.3.3.dfsg-12 compression library - runtime

Versions of packages rhythmbox recommends:
ii  avahi-daemon                0.6.23-2     Avahi mDNS/DNS-SD daemon
ii  gnome-app-install           0.5.5.1-1    GNOME Application Installer
ii  gnome-control-center        1:2.22.2.1-1 utilities to configure the GNOME d
ii  gnome-volume-manager        2.22.1-1     GNOME daemon to auto-mount and man
ii  gstreamer0.10-plugins-ugly  0.10.8-1     GStreamer plugins from the "ugly" 
ii  hal                         0.5.11-2     Hardware Abstraction Layer
ii  libgnomevfs2-extra          1:2.22.0-4   GNOME Virtual File System (extra m
ii  notification-daemon         0.3.7-1+b1   a daemon that displays passive pop
ii  python-gst0.10              0.10.12-1    generic media-playing framework (P
ii  scrollkeeper                0.3.14-16    A free electronic cataloging syste
ii  sound-juicer                2.22.0-1     GNOME 2 CD Ripper
ii  yelp                        2.22.1-3     Help browser for GNOME 2

Versions of packages rhythmbox suggests:
ii  gstreamer0.10-plugins-bad     0.10.7-2   GStreamer plugins from the "bad" s
pn  python-coherence              <none>     (no description available)

-- no debconf information

Message #10 received at 492840@bugs.debian.org (full text, mbox, reply):

From: "Paula Keezer" <paula_ke@yahoo.com>

To: <ignacio.diez@alu.uclm.es>

Cc: <492840@bugs.debian.org>

Subject: #492840

Date: Mon, 11 Aug 2008 22:33:53 -0700

The root cause of this problem is file system case sensitivity.   The latest 
Debian kernel default option for vfat file system (file system on the ipod) 
sets a parameter called "shortname" to lower  e.g.  shortname=lower.  This 
forces all short names to be lower case.  Ipods have short file names for 
the music directories and for the music files.  The ipod data base has the 
correct case for these, as a result, when rhythmbox or your file system 
manager, or amarok or any device reads from the ipod it gets lower case for 
all short file names, while the database that rhymbox created for your ipod 
has the file name in upper case.

The solution is to override the default 'shortname=lower' to 
'shortname=mixed'  This works on my system.  Under the gnome desktop there 
is a tool Applications>System Tools>Configuration Editor that can be used to 
override the default setting.  After loading the Configuration Editor, 
select system>storage>default_options>vfat  and edit the mount_options.

If you are not using gnome then you will have to find another way to change 
the mount options that are used when your ipod is mounted.

Anyone at Debian reading this, please consider changeing the default mount 
option for vfat in the kernel.  I will save iPod users a ton of greif.

Good luck,

Paula

Message #15 received at 492840@bugs.debian.org (full text, mbox, reply):

From: Josselin Mouette <joss@debian.org>

To: Paula Keezer <paula_ke@yahoo.com>, 492840@bugs.debian.org

Cc: Michael Biebl <biebl@debian.org>

Subject: Re: Bug#492840: #492840

Date: Sat, 30 Aug 2008 02:39:06 +0200

[Message part 1 (text/plain, inline)]

clone 492840 -1
retitle -1 Please make shortname=mixed the default for vfat
reassign -1 gnome-mount
thanks

Le lundi 11 août 2008 à 22:33 -0700, Paula Keezer a écrit :
> The root cause of this problem is file system case sensitivity.   The latest 
> Debian kernel default option for vfat file system (file system on the ipod) 
> sets a parameter called "shortname" to lower  e.g.  shortname=lower.  This 
> forces all short names to be lower case.  Ipods have short file names for 
> the music directories and for the music files.  The ipod data base has the 
> correct case for these, as a result, when rhythmbox or your file system 
> manager, or amarok or any device reads from the ipod it gets lower case for 
> all short file names, while the database that rhymbox created for your ipod 
> has the file name in upper case.
> 
> The solution is to override the default 'shortname=lower' to 
> 'shortname=mixed'  This works on my system.  Under the gnome desktop there 
> is a tool Applications>System Tools>Configuration Editor that can be used to 
> override the default setting.  After loading the Configuration Editor, 
> select system>storage>default_options>vfat  and edit the mount_options.

That makes sense, but there were probably good reasons to set
shortname=lower as the default in the first time. I’m cloning the bug to
gnome-mount, in which this could be easily overriden by a gconf default.

Cheers,
-- 
 .''`.
: :' :      We are debian.org. Lower your prices, surrender your code.
`. `'       We will add your hardware and software distinctiveness to
  `-        our own. Resistance is futile.

[signature.asc (application/pgp-signature, inline)]

Message #22 received at 492840@bugs.debian.org (full text, mbox, reply):

From: John Goerzen <jgoerzen@complete.org>

To: 492840@bugs.debian.org

Subject: shortname=mixed doesn't help

Date: Wed, 10 Jun 2009 11:38:43 -0500

I've got shortname=mixed, and this doesn't help.  From /proc/mounts:

/dev/sdd2 /media/JOHN\040GOERZE vfat
rw,nosuid,nodev,uid=1000,fmask=0022,dmask=0022,codepage=cp437,iocharset=utf8,shortname=mixed,utf8 0 0

I have folders named variously F44, f47, etc. and it appears to be a
case-sensitivity issue.

rhythmbox needs to make a case-insensitive search, not rely on kernel
options.

-- John

Message #27 received at 492840@bugs.debian.org (full text, mbox, reply):

From: jorge <jordihv@gmail.com>

To: 492840@bugs.debian.org

Subject: here shortname=mixed help

Date: Thu, 13 Aug 2009 22:30:19 +0200

I think Paula is right, I got this problem and now I am fine.

To John: No one is saying that rhythmbox relies on the kernel, but the
default option for mounting vfat is forcing lower case when it
shouldn't.

--
Jorge

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