Debian Bug report logs - #297293
mozilla-thunderbird: profiles imported from (older) mozilla mailnews might fail to copy mail to Sent-Folder

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Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Brian White <bcwhite@pobox.com>

To: submit@bugs.debian.org

Subject: Error Copying to Sent Folder

Date: Mon, 28 Feb 2005 08:22:56 -0500

Package: mozilla-thunderbird
Version: 1.0-3

My mail accounts are IMAP.  I received an error sending a message that 
said, "There was an error copying the message to the Sent folder. 
Retry?" with "Cancel" and "OK" buttons.

 - Which "Sent" folder?  I have three.  (2 IMAP, 1 local)
 - What was the error?  There is no way I can attempt to fix the problem
   when I don't know what it is.
 - The buttons are not clear.  "Cancel" what?  The entire message, or
   just the copy in Sent?  "OK"?  No, it's definitely _not_ okay!  This
   button should be "Retry".  I realize that this is probably a stock
   dialog and that it's easier to use a "cancel/ok" dialog than to write
   a custom one...  But "easy to write" is not the goal of a good user
   interface.
 - As a minor point, I find having "Cancel" on the left indicate that
   that would be the normally desired course of action, something
   usually associated with "OK".

When I clicked "OK", another "Sending Message" dialog appeared, which 
after a while gave a status of "copy failed".  However, the progress bar 
kept on moving like it was doing something.  It actually took me a while 
to realize that the status had changed because the movement of the bar 
screams "still working" even though the small print says "failed".

                                          Brian
                                  ( bcwhite@pobox.com )

-------------------------------------------------------------------------------
    It seems that anything people have learned prior to puberty takes 
on the
  status of an immutable truth (this is something well understood by 
parents,
    governments, and religions). Rational explanations of why some previous
    belief might be incompatible with the behavior of nature, and a careful
       explanation of the actual behavior of nature are of little avail.

Message #10 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Y Giridhar Appaji Nag <debian@appaji.net>

To: Brian White <bcwhite@pobox.com>

Cc: 297293@bugs.debian.org

Subject: Bug#297293: Error Copying to Sent Folder

Date: Wed, 13 Apr 2005 14:19:44 +0530

> My mail accounts are IMAP.  I received an error sending a message that 
> said, "There was an error copying the message to the Sent folder. 
> Retry?" with "Cancel" and "OK" buttons.
> 
>   - Which "Sent" folder?  I have three.  (2 IMAP, 1 local)

This would be that Sent folder which corresponds to the IMAP 'account'
that you were using to send the mail.

>   - What was the error?  There is no way I can attempt to fix the
>     problem
>     when I don't know what it is.

Did you, by any chance, import settings from an existing Mozilla mail
client profile and happen to be using that with Thunderbird?

Can you take a look at http://bugs.debian.org/274987 (in particular, the
updates since 8 Apr 2005) and try to follow the same steps listed there
to provide more information for this bug report?

Giridhar

-- 
Y Giridhar Appaji Nag

Message #15 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Alexander Sack <asac@jwsdot.com>

To: 297293@bugs.debian.org

Cc: Brian White <bcwhite@pobox.com>, Y Giridhar Appaji Nag <debian@appaji.net>, control@bugs.debian.org

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Tue, 03 May 2005 23:51:49 +0200

tags 297293 + moreinfo
tags 297293 + unreproducible
thanks

Brian White wrote:
> Package: mozilla-thunderbird
> Version: 1.0-3
> 
> My mail accounts are IMAP.  I received an error sending a message that
> said, "There was an error copying the message to the Sent folder.
> Retry?" with "Cancel" and "OK" buttons.
> [...]
> When I clicked "OK", another "Sending Message" dialog appeared, which
> after a while gave a status of "copy failed".  However, the progress bar
> kept on moving like it was doing something.  It actually took me a while
> to realize that the status had changed because the movement of the bar
> screams "still working" even though the small print says "failed".
> 
>  

Brian,

Do you still encounter this problem? Is this always true or just from time to time?

Thanks

-- 
 GPG messages preferred.   |  .''`.  ** Debian GNU/Linux **
 Alexander Sack            | : :' :      The  universal
 asac@jwsdot.com           | `. `'      Operating System
 http://www.asoftsite.org  |   `-    http://www.debian.org/

Message #24 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Alexander Sack <asac@jwsdot.com>

To: Brian White <bcwhite@pobox.com>, 297293@bugs.debian.org

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Wed, 04 May 2005 00:32:25 +0200

Brian, please hit Reply-All when answering bug reports ... keep the bug in the
adress list ...

Brian White wrote:

> It happens every time.  I've since moved "Sent" to my local folders
> instead of the IMAP server which avoids the problem.  If I put it back,
> though, I get the error message again.  The IMAP server is "cyrus" from
> the Debian distribution.
> 
> 

OK, did you create your profile with importing an old mozilla profile?

-- 
 GPG messages preferred.   |  .''`.  ** Debian GNU/Linux **
 Alexander Sack            | : :' :      The  universal
 asac@jwsdot.com           | `. `'      Operating System
 http://www.asoftsite.org  |   `-    http://www.debian.org/

Message #29 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Brian White <bcwhite@pobox.com>

To: Alexander Sack <asac@jwsdot.com>

Cc: 297293@bugs.debian.org

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Thu, 05 May 2005 21:07:14 -0400

> Brian, please hit Reply-All when answering bug reports ... keep the bug in the
> adress list ...

Usually do...  Sorry if I missed it.


>>It happens every time.  I've since moved "Sent" to my local folders
>>instead of the IMAP server which avoids the problem.  If I put it back,
>>though, I get the error message again.  The IMAP server is "cyrus" from
>>the Debian distribution.
> 
> OK, did you create your profile with importing an old mozilla profile?

Yes.  From a Netscape4 one, actually.

                                          Brian
                                  ( bcwhite@pobox.com )

-------------------------------------------------------------------------------
    It seems that anything people have learned prior to puberty takes 
on the
  status of an immutable truth (this is something well understood by 
parents,
    governments, and religions). Rational explanations of why some previous
    belief might be incompatible with the behavior of nature, and a careful
       explanation of the actual behavior of nature are of little avail.

Message #34 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Alexander Sack <asac@jwsdot.com>

To: Brian White <bcwhite@pobox.com>

Cc: 297293@bugs.debian.org, Y Giridhar Appaji Nag <debian@appaji.net>

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Fri, 06 May 2005 08:26:31 +0200

severity 297293 important
tags 274987 - unreproducible
merge 297293 274987
thanks

finally we found someone to reproduce that bug.

Brian White wrote:
>> Brian, please hit Reply-All when answering bug reports ... keep the
>> bug in the
>> adress list ...
> 
> 
> Usually do...  Sorry if I missed it.
> 
no problem.

>>
>>
>> OK, did you create your profile with importing an old mozilla profile?
> 
> 
> Yes.  From a Netscape4 one, actually.
> 

OK, then this looks like the bug i merged this one too (274987). Can you please
try to look at the imap traffic as mentioned in that bug?

-- 
 GPG messages preferred.   |  .''`.  ** Debian GNU/Linux **
 Alexander Sack            | : :' :      The  universal
 asac@jwsdot.com           | `. `'      Operating System
 http://www.asoftsite.org  |   `-    http://www.debian.org/

Message #45 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Alexander Sack - Debian Bugmail <asac@debian.org>

To: Alexander Sack <asac@jwsdot.com>

Cc: Brian White <bcwhite@pobox.com>, 297293@bugs.debian.org, Y Giridhar Appaji Nag <debian@appaji.net>

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Mon, 22 Aug 2005 23:12:30 +0200

tags 274987 + unreproducible 
tags 274987 + moreinfo
thanks

On Fri, May 06, 2005 at 08:26:31AM +0200, Alexander Sack wrote:
> Brian White wrote:
> >> Brian, please hit Reply-All when answering bug reports ... keep the
> >> bug in the
> >> adress list ...
> > 
> > 
> > Usually do...  Sorry if I missed it.
> > 
> no problem.
> 
> >>
> >>
> >> OK, did you create your profile with importing an old mozilla profile?
> > 
> > 
> > Yes.  From a Netscape4 one, actually.
> > 
> 
> OK, then this looks like the bug i merged this one too (274987). Can you please
> try to look at the imap traffic as mentioned in that bug?

Ever came to capture the traffic as outlined in [1]? Can you still reproduce this bug?

[1] - http://bugs.debian.org/274987 

 - Alexander

 p.s. please take care that the bug is listed as To: or CC: when 
      replying to this mail (e.g. /reply-all/). 
-- 
 GPG messages preferred.   |  .''`.  ** Debian GNU/Linux **
 Alexander Sack            | : :' :      The  universal
 asac@debian.org           | `. `'      Operating System
 http://www.asoftsite.org  |   `-    http://www.debian.org/

Message #56 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Brian White <bcwhite@pobox.com>

To: Alexander Sack - Debian Bugmail <asac@debian.org>

Cc: Alexander Sack <asac@jwsdot.com>, 297293@bugs.debian.org, Y Giridhar Appaji Nag <debian@appaji.net>

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Mon, 22 Aug 2005 20:33:26 -0400

> Ever came to capture the traffic as outlined in [1]? Can you still reproduce this bug?

I'd have to rebuild by system and import the Netscape4 profile.  So no, 
I can't reproduce it.

I suggest you just close the bug if it isn't affecting people in 
general.  If I come across it again, I'll capture it in detail and 
report it again.

                                          Brian
                                  ( bcwhite@pobox.com )

-------------------------------------------------------------------------------
                  Do, or do not.  There is no "try".  -- Yoda

Message #61 received at 297293@bugs.debian.org (full text, mbox, reply):

From: Alexander Sack <asac@jwsdot.com>

To: Brian White <bcwhite@pobox.com>

Cc: Alexander Sack - Debian Bugmail <asac@debian.org>, 297293@bugs.debian.org, Y Giridhar Appaji Nag <debian@appaji.net>, control@bugs.debian.org

Subject: Re: Bug#297293: Error Copying to Sent Folder

Date: Tue, 23 Aug 2005 09:46:31 +0200

tags 297293 + unreproducible
tags 297293 + moreinfo
thanks
tagged this, bug keep it open, so infos don't get lost.

-- 
 GPG messages preferred.   |  .''`.  ** Debian GNU/Linux **
 Alexander Sack            | : :' :      The  universal
 asac@debian.org           | `. `'      Operating System
 http://www.asoftsite.org  |   `-    http://www.debian.org

Message #70 received at 297293-done@bugs.debian.org (full text, mbox, reply):

From: John Vivirito <gnomefreak@gmail.com>

To: 297293-done@bugs.debian.org

Subject: Closing bug 297293

Date: Fri, 06 Jul 2007 06:42:10 -0400

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

> I'd have to rebuild by system and import the Netscape4 profile.  So no, 
> I can't reproduce it.
> 
> I suggest you just close the bug if it isn't affecting people in 
> general.  If I come across it again, I'll capture it in detail and 
> report it again.
> 
>                                           Brian
>                                   ( bcwhite@pobox.com )

Thanks for the info. Closing this bug as user can no longer reproduce



- --
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/Johnvivirito
http://freewebs.com/ubuntufreak
Linux User# 414246
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